Request Account Deletion

Submit this form to permanently delete your ZePay account and all associated data.

What will be permanently deleted

Your account profile (phone number, name, email)
Your wallet balance — funds cannot be recovered after deletion
All transaction history (airtime, data, bills, wallet top-ups)
All saved beneficiary numbers
Your PIN and session data

Deletion Request Form

Phone Number (registered with ZePay) *

Reason for deletion (optional)

Additional comments (optional)

I understand that this action is permanent and irreversible. My wallet balance will be forfeited and cannot be recovered. All my data will be deleted within 7 business days.

Request Submitted

Your account deletion request has been received. Our team will process it within 7 business days and send a confirmation to your registered contact. If you have any questions, email info@zepayng.com.

Prefer to request by email? Send a message to:

info@zepayng.com

Subject: Account Deletion Request